Shipping Policy
- Alexandria: 1–2 business days
- Other governorates: 3–5 business days
- Assiut – Qena – Aswan: minimum 6 business days
📌 Please note that all orders are shipped securely sealed, and inspection before delivery is not allowed.
Exchange Policy
- If there is an issue with the size, please contact us within 24 hours of receiving your order.
- The exchange will be arranged immediately.
- The courier will collect the item and deliver the replacement at the same time.
- Customers can also exchange items through the branch within 24 hours up to one week from receiving the order, provided the item is in its original condition and the order number is available.
Return Policy
- Orders are received sealed.
- After opening the order, if there is any issue, please contact us within 24 hours.
- A courier will be sent to collect the items.
- Once the product is received and inspected to ensure it is in its original condition and quality, the refund will be processed within 48 hours via: (Vodafone Cash - InstaPay)
⚠️ Items must be in their original condition, unused, and undamaged.
Privacy Policy
- We respect your privacy and are committed to protecting your personal data. Information is used only to improve services and process orders.
Payment Policy
- We accept payments approved online payment gateways.
- All transactions are secure and encrypted.
- Customers must ensure the accuracy of payment details before completing the transaction.
Products & Services
- We offer a variety of mobile accessories such as chargers, earphones, cases, charging cables, and more. All products are subject to availability.
